Privacy Policy

1) What This Policy Covers

This Privacy Policy explains how we collect, use, and share information when you use HART Hub.

2) Information We Collect

A) Information you provide

• Account information (name, email, phone, role, and similar profile fields)
• Professional information you submit (such as CV/resume and credentialing documents)
• Messages or information you send to support

B) Information collected automatically

• Basic device and usage data (IP address, browser type, pages/actions, timestamps)
• Diagnostic data for security and troubleshooting (error logs)

3) How We Use Information

We use information to:

• Provide and operate HART Hub (accounts, authentication, job-related workflows)
• Store and display your uploaded documents according to platform permissions
• Communicate with you (service messages, password resets, notifications you enable)
• Improve reliability, security, and user experience
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations

4) How We Share Information

We may share information:

• With other users, as part of platform functionality (e.g., facilities viewing documents and submissions when permissions allow)
• With service providers that help us run the platform (hosting, database, authentication, storage, email delivery, analytics/monitoring). These providers are authorized to process data only to perform services for us.
• For legal reasons if required to comply with law, enforce our terms, or protect rights/safety
• In a business transfer (merger, acquisition, or asset sale), where permitted by law

Mobile Information / SMS Consent

If you provide your mobile phone number and opt in to receive text messages from HART Hub, we use that information to send you the messages you requested (such as account notifications, job/shift alerts, and other service-related updates).

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share mobile phone numbers and related messaging data with service providers that help us deliver text messages and support our services (such as messaging platforms, carriers, and customer support vendors). These providers are permitted to use the information only to provide services to us and not for their own marketing.

We do not sell your personal information. We do not sell or share mobile phone numbers or SMS opt-in consent for marketing or promotional purposes.

5) Data Retention

We keep information as long as needed to provide HART Hub and for legitimate business purposes (security, audit, dispute resolution), unless a longer period is required by law. You may request deletion as described below.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Your Choices and Requests

Depending on your role and settings, you may be able to update certain profile information in the app.

You may also request:

• Access to information we hold about you
• Correction of inaccurate data
• Deletion of your account and/or documents (subject to limited legal/operational exceptions)

Contact us at support@hartanesthesiasolutions.com.

8) Cookies and Similar Technologies

We may use cookies or similar technologies to maintain sessions, support authentication, and improve the site. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

9) Children's Privacy

HART Hub is not intended for children under 13 and we do not knowingly collect personal information from children under 13.

10) International Users

If you access HART Hub from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

11) Changes to This Policy

We may update this Privacy Policy from time to time. We'll post the updated version with a new effective date.

12) Contact

Questions about privacy: support@hartanesthesiasolutions.com