Terms of Service

1) Acceptance of these Terms

By accessing or using HART Hub, you agree to these Terms. If you do not agree, do not use the service.

2) What HART Hub Is

HART Hub is a staffing and recruiting platform intended to help certified registered nurse anesthetists (CRNAs) and facilities connect, communicate, and manage job-related information and documents.

3) Eligibility and Accounts

You must be at least 18 years old to use HART Hub. You are responsible for:

• Keeping your login credentials secure
• All activity that occurs under your account
• Ensuring the information you provide is accurate and current

You agree not to create accounts using false information or impersonate others.

4) User Content and Documents

"User Content" includes information and documents you submit or upload (such as resumes/CVs and credentialing-related documents). You retain ownership of your User Content.

By uploading or submitting User Content, you grant HART a non-exclusive, worldwide license to host, store, process, reproduce, and display that content only as needed to operate and improve HART Hub and to provide platform functionality (for example, showing a CV to a facility when appropriate platform permissions are enabled).

You are responsible for ensuring you have the rights to upload and share your User Content and that it does not violate any laws or third-party rights.

5) Platform Rules (Prohibited Conduct)

You agree not to:

• Use HART Hub for unlawful, harmful, fraudulent, or misleading purposes
• Attempt to access other users' accounts or data without permission
• Upload malware or attempt to disrupt the platform
• Scrape or harvest data from the platform without written permission
• Reverse engineer, decompile, or attempt to extract source code except where legally allowed

6) Facility Access and Permissions

Facilities may only access CRNA documents and application materials as permitted by the platform's permission controls and your actions on the platform. HART may adjust or refine permission controls over time.

7) Beta / "As-Is" Nature of Service

HART Hub may be offered in beta. During beta:

• Features may change, break, or be removed
• The service may be unavailable at times
• Data may be modified as part of testing and improvements (we will use reasonable care, but no guarantee)

8) Third-Party Services

HART Hub relies on third-party providers (for example: hosting, authentication, email delivery, and storage). Your use of HART Hub may also be subject to those third parties' terms.

9) Text Messaging (SMS) Terms (A2P 10DLC)

If you provide your mobile number and opt in, HART Hub may send you text messages related to the platform, such as account/security notices, job or shift notifications, application updates, and other service-related alerts you enable.

Consent. You will only receive SMS messages if you affirmatively opt in. Consent to receive text messages is not a condition of purchase (if applicable).

Message Frequency. Message frequency varies based on your settings and activity.

Message and Data Rates. Message and data rates may apply.

Opt-Out. You can opt out at any time by replying STOP. After you opt out, you will no longer receive SMS messages (except a final confirmation message).

Help / Support. Reply HELP for help, or contact support@hartanesthesiasolutions.com.

Supported Carriers / Delivery. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier and device availability.

Who Sends Messages / Numbers Used. Messages are sent by HART Anesthesia Solutions (HART Hub) from phone numbers owned/controlled by HART and/or through our messaging service providers.

Privacy. See our Privacy Policy for how we collect and use phone numbers and SMS consent data.

10) Disclaimers

HART Hub is provided "as is" and "as available." To the maximum extent permitted by law, HART disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

HART is not responsible for hiring decisions, credentialing outcomes, or agreements made between CRNAs and facilities. You are solely responsible for your professional compliance, licensing, and any contract terms you enter.

11) Limitation of Liability

To the maximum extent permitted by law:

• HART will not be liable for indirect, incidental, special, consequential, or punitive damages.
• HART's total liability for any claim related to HART Hub will not exceed the greater of $100 or the amount you paid to HART for use of HART Hub in the 12 months before the event giving rise to the claim.

12) Indemnification

You agree to defend, indemnify, and hold harmless HART from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use of HART Hub
• Your User Content
• Your violation of these Terms or applicable laws

13) Suspension and Termination

We may suspend or terminate your account if we believe you violated these Terms or pose a risk to the platform or other users. You may stop using HART Hub at any time.

14) Changes to These Terms

We may update these Terms from time to time. We'll post the updated version with a new effective date. Your continued use of HART Hub after changes means you accept the updated Terms.

15) Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law rules. Any disputes will be brought in the state or federal courts located in Arkansas, unless otherwise required by law.

16) Contact

Questions about these Terms: support@hartanesthesiasolutions.com